Breaking Down Silos - Bridging Collaborative Testing Practices In Your Organization
10:30 - 11:30 Interfaith Room
Do you often feel you are the last team in your organization to know about features before they reach customers or that when features are finally ready for testing, it’s too late to produce a high-quality product? Have you felt a divide between your testing team and other engineering or product teams within your organization? At Storyblocks, we’ve built a bridge between product, engineering, stakeholders, and our testing team, forming a productive and cooperative environment. In this session, Ben will walk through how his testing team has built that relationship over time. He will review why testing teams may find themselves isolated in their organization to the point where the relationship between the testing team and others feels combative. He will review the impact this has on the organization. He’ll look into strategies such as building communication, empathy, early team-building exercises across teams, and trust or testing as a whole team approach to help dig out of the silo and create open communication channels shared across your org. So join him and learn how to create a more collaborative and productive environment in your organization.
Ben Oconis
Ben is currently the lead QA at Storyblocks, the first stock subscription service. He comes from a customer support background where he spent 15 years managing customers. He attempts to take that background and apply it to find innovative ways to help improve quality across the organization. He has had some great successes and failures and hopes to share those with the testing community. When not testing, Ben enjoys hiking, reading comic books, watching movies, and hanging with his family, which includes 2 boys, a 7-year-old and 2-year old, his wife, and his old dog Dexter, who is a dachshund mix.